Denials and appeals
Every denial read, sorted and answered inside the payer’s window.
We pick up every denied line, find the reason in the payer’s own words, and prepare the appeal or the correction.
How we do it
The same steps, every time.
- 1
We pick up every denied line from the remittance, the portal or the paper EOB, with the payer’s own reason.
- 2
We prepare the appeal and send it on the channel the payer accepts, and keep proof that it was sent.
- 3
For a timely-filing denial, we resend with proof of the original submission.
- 4
When an appeal ends, the line is written off with a reason and an approver, or billed to the patient only where the patient may owe it.
What you approve
Your treating dentist signs appeal letters. Every message to a patient is approved by our team.
What we measure for you
- Denials by reason
- Appeals sent and decided
Questions
About denials and appeals
Who signs appeal letters?
Your treating dentist. We prepare the letter and the attachments.
Pricing confirmed on your audit call.
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Start with a free insurance AR audit, or book a call and ask us anything.